Urgent In-Home Security Checkups After a Scam
It can be incredibly stressful and unsettling to think a scammer has gained access to your computer. These criminals are sophisticated, and anyone can be a target. If you’ve had a suspicious phone call, clicked on a strange link, or noticed unusual activity, the most important thing you can do now is take immediate action to secure your system. I’m Shey Jay, and I provide confidential, expert security checkups to give you clarity and peace of mind.
When to Call for an Emergency Security Checkup
Scammers use many tactics to try and gain your trust and access your data. If you’ve experienced any of the following, a security checkup is highly recommended:
- You received a pop-up warning of a “virus” and called the number on the screen.
- You allowed an unsolicited “technician” to gain remote access to your computer.
- You clicked a suspicious link in an email or text message that asked for personal information.
- You’ve noticed your mouse moving on its own or new, unfamiliar programs on your computer.
- Someone called you unexpectedly claiming to be from Microsoft, Apple, your bank, or the government, stating there was a problem with your account or device.
My Confidential Security Checkup Process
My first priority is to contain any potential threat and ensure your system is clean and secure. My methodical process is designed to find and remove any foothold scammers may have established.
- Disconnect & Secure: The first step is to safely disconnect your computer from the internet to prevent any further unauthorized access or data transmission.
- Deep Threat Scan: I use professional-grade tools to perform a deep scan of your system to identify any malicious software, remote access tools, or keyloggers the scammers may have installed.
- Complete Threat Removal: I meticulously and completely remove all malicious files and tools found on your computer.
- System & Browser Security Audit: I review your computer’s firewall, security settings, and browser configurations to close any vulnerabilities and strengthen your defenses.
- Actionable Security Advice: I will provide crucial, clear advice on the next steps you should take, such as changing key passwords, enabling two-factor authentication, and how to spot future scam attempts.
Frequently Asked Questions After a Scam
Regain Control and Peace of Mind
Don’t stay worried or uncertain. A professional checkup can confirm if your system is compromised and take the necessary steps to secure it.