Meet Shey Jay: Your Montgomery County Tech Expert
Hi, I’m Shey Jay, the founder of HomeFix Computer Care and your neighbor in the Rockville community.
After spending 13 years professionally repairing computers, I started HomeFix Computer Care in 2025 with one simple mission: to provide honest, reliable, and patient tech support to families and seniors throughout Montgomery County. I saw a need for a service that didn’t just fix problems, but also treated clients with respect and took the time to explain things clearly.
An Engineer’s Approach to Computer Care
My passion for technology was refined during my time at the University of Maryland (UMD), where I earned a bachelor’s degree in Aerospace Engineering. That background taught me advanced problem-solving and the importance of precision—skills I now apply to every tech issue I solve. My training as an engineer means I don’t just fix symptoms; I diagnose the root cause to ensure a reliable, long-term solution.
When you combine a formal engineering education with over 13 years of daily, hands-on experience, you get a level of professional service you can trust.
My Commitment to You
My mission is to be the most trusted choice for computer repair in our community. This means I hold myself to the highest standards of service.
My promise to you is to always:
Provide Honest Advice
Your satisfaction is my top priority. If a repair isn’t worth the cost, I’ll tell you honestly. I believe in building long-term relationships, not making a quick sale.
Be Patient and Professional
I will take the time to answer your questions and explain what I’m doing in plain English, without confusing tech jargon. You can always expect the highest standard of professional service.
Respect Your Home and Privacy
As an in-home service provider, I understand the trust you place in me by inviting me into your home. I will always be courteous and handle your personal data with the utmost care and security.
My goal isn’t just to be your “computer guy,” but to be your go-to, trusted resource for all your technology needs.
Ready to Solve Your Tech Problems?
If you’re looking for a friendly, experienced, and reliable tech expert, I’m here to help.